Please note new response date of 4 September 2003 (1600 hours). The following supplementary information is also provided to assist Offerors in compiling their proposal: Pricing on current contract - Incumbent contractor is charging a transaction cost for each ticket issued. HQ SACT have detailed three pricing options below. HQ SACT does not have a preference for any option. However, offerors should quote against all options (any other innovative price proposal would also be welcomed). Air fare - HQ SACT are charged the Government rate by participating Airlines/carriers. COMBINED SYNOPSIS/SOLICITATION - ON-SITE TRAVEL SERVICE FOR HQ SACT, NORFOLK, VA. 1. Note to Offerors Offerors are invited to submit their price and technical proposals in support of the services outlined in para 2 below. Technical proposals should include, but not be limited to, details of the offeror’s previous relevant experience, past performance, full resumes/qualifications of proposed personnel, etc. Proposals should be submitted electronically to the primary point of contact named in this notice (and copied to the seconday point of contact) by 4 September 2003 (1600 hours). Offerors should also mail an original signed copy of their proposal to the primary point of contact. 2. Required Services 2.1 HQ SACT may have a requirement for two on-site travel agents at their Headquarters in Norfolk, VA. Specific details as follows: a. Full-time, on-site support with two fully qualified agents. b. Back-up support for those agents, as required, when long-term absences are anticipated. c. All computer reservation equipment. d. Management information reporting, as required. e. Support, as requested, in negotiating airline and other supplier programs. f. Other related services as required. 2.2. HQ SACT will provide (without charge) all necessary office space, electricity, telephones and photocopying/fax facilities. Normal working hours are 08.00-16.30 (Monday to Friday) excluding US public holidays. A one hour lunch beak is authorized on the above days (to be taken between 11.30-12.30) 2.3 Offerors are requested to note that HQ SACT’s annual estimated number of ticket transactions would be 2,500. The majority of ticket transactions would be for return travel from US to Europe (e.g. Brussels, London, Amsterdam. However, travel to other destinations may also be required). 3. Pricing 3.1 Offerors are requested to provide prices against each of the following options. HQ SACT would welcome any other innovative pricing options proposed by Offerors: a. Option A – Monthly Fixed Rate All services detailed in para 2 above provided at a fixed monthly rate. There would be no additional ticket transaction fee charged to HQ SACT. b. Option B – Retainer, with lower transaction fees All services detailed in para 2 above would be provided with a monthly retainer (or monthly fixed fee), plus a cost per transaction. Offeror would be required to ensure that additional staffing is added if volume increases to the point that service cannot be maintained at current levels (at no cost to HQ SACT). c. Option C – Variable Ticket Fees All services detailed in para 2 above would be provided. There would be no fixed fee, only a transaction fee would be charged. The fee charged would be dependant on the number of transactions and would vary as follows (all counts are annual): Tickets Transaction Fee (Transaction fee to be inserted by Offeror). 1-2000 $ 2001-2500 $ 2501-3000 $ 3001-4000 $ 4001+ $ 4. HQ SACT Primary Point of Contact: Mr Kevin Mills, Deputy Purchasing & Contracting Officer, HQ SACT E-Mail: [email protected] Tel: 757-445-3252 Fax: 757-445-3525 5. HQ SACT Secondary Point of Contact: LCDR Frank J Lorentzen, Purchasing & Contracting Officer, HQ SACT E-mail: [email protected] Tel: 757-445-3611 Fax: 757-445-3525

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