This announcement serves as a Sources Sought Synopsis issued for the purpose of market research in accordance with Federal Acquisition Regulation (FAR) Part 10. This Sources Sought is issued solely for information and planning purposes and does not constitute a solicitation nor is this notice a request for quotations. DO NOT submit a quote or proposal in response to this synopsis. For the purpose of this acquisition, the North American Industry Classification System Code (NAICS) is 334112 and the size standard is 1,000 Employees. The purpose of this notice is to identify companies capable and qualified of providing Technology Maintenance Services for Clariion CX500.

Description
Maintain "equipment" in a serviceable state; provide 24x7x4 Phone Support and Technical Guidance. Provide 24x7x4 best effort software support. Provide Level 1 or 2 On-Site support the next business day. Provide an "On-site Spare Parts Kits" with an itemized list. Parts required for maintenance that are not available from an On-Site Spares Kit will be shipped for delivery on the next business day following the date of order in a non-critical error event.

All interested firms shall submit a response demonstrating their capabilities to produce the requested software to the Primary Point of Contact listed below. As stipulated in FAR 15.201, responses to this notice are not considered offers and cannot be accepted by the Government to form a binding contract. No solicitation exists; therefore, do not request a copy of the solicitation. The decision to solicit for a contract shall be solely within the Government's discretion.

If your firm is capable and qualified to provide maintenance support for the Clariion CX500, please respond via email no later than 1400 EST, 22 August 2011. Questions and responses should be addressed to the primary contact, TSgt Theresa Green, Contract Specialist, at 803-895-9035 or [email protected], or the secondary point of contact, TSgt John Grogan, Contracting Officer, 803-895-5280 or [email protected].

 

Bid Protests Not Available