Defense Logistics Agency, DLA Contract Support Office, HDI Federal Center, Attn: DCSO-B David Stemple, 74 Washington Avenue North, Battle Creek, MI 49017-3092 Special notice of intent to award a brand name order to Symon Communications Inc.,300 N. Central Expressway, Suite 175, Plano, TX 75074. The Defense Logistics Information Service (DLIS) requires upgrade/maintenance for Symon Hardware and Software listed below. Support required as follows: DESCRIPTION Provide software replacement for media loss or failure, software enhancements to include but not limited to patches, service packs and hot fixes, along with appropriate additional upgrades. Provide hardware support including, repair and/or replacement of defective Symon hardware products. Firmware upgrades with instructions shall be provided as necessary. The maintenance and service plan must be equal or equivalent to the SymonCare plan. DESCRIPTION QTY SDA-LCD620-42 08 SDA-LCD620-42 SPEAKERS 08 SYMON REPORTER V.2 FOR AVAYA CMS 01 COLLECTOR - TCP/IP COLLECTOR OF CHOICE 01 DESIGN STUDIO 1ST 01 DESKVIEW MINI-SUITE 49 SES MODULE-E-VIEW 01 SDA-LCD620-42 01 SYMON SAYS (1-10) 09 COLLECTOR EMULATOR 01 SDA-LCD710-42 02 SDA-610 02 SES-SYMON ENTERPRISE SOFTWARE SERIES III-T-RELEASE 10 01 In accordance with Federal Acquisition Regulations (FAR) 6.302-1, Only one responsible source and no other supplies or services will satisfy agency requirements, award will be made to Symon as they are the manufacturer of the hardware/software and are the only known source who can provide this support. If there are any other firms who can satisfy this requirement, please submit a proposal by close of business 21 OCT 2009.

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