This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, in conjunction with the procedures in FAR 13.106 and as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; bids are being requested and a written solicitation will not be issued. The solicitation number is PR 08-42-0078 and is issued as a request for quotes (RFQ), unless otherwise indicated herein. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular FAC 05-26. The associated North American Industrial Classification System (NAICS) code for this procurement is 611420 – Computer Training. This requirement is unrestricted and only qualified offerors may submit bids. FOB Destination shall be NLRB HQ at Washington, DC 20005. Please include your DUNS number and Taxpayer Identification Number (TIN) in your response to this requirement. The requirement is for On-Site Training for Siebel Essentials, Version 8.0. The details on the training requirements, number of participants, training dates, location and other information is contained in the statement of work (SOW), described below. All interested responsible sources may submit a quotation that, if received in a timely manner, shall be considered by NLRB. STATEMENT OF WORK – Requirement: Training Course The National Labor Relations Board requests on-site training in Siebel Essentials, Version 8.0. The course duration shall be 10 days, shall be instructor-led, and shall contain hands-on exercises. The Siebel Essentials course shall be technical in nature and cover application navigation, data manipulation, queries, data access controls, data exchange mechanisms, work processes, and business logic automation capabilities. The hands-on exercises shall allow students to configure the application, load an initial data set, and migrate data between development and test environments. All hands-on work shall be conducted on a host site provided by the vendor. Appendix A contains a list of specific course objectives and topics that shall be covered during the training session. These topics are the minimum topics that shall be covered during the training session. Scope: Number of Participants The maximum number of participants to be trained shall be 16. Scope: Training Dates The training course shall be a single 10-day session held preferably from July 21, 2008 through August 1, 2008, but no later than a start date of August 18, 2008. Scope: Location of Training and Travel Costs Training shall be held at the following location. National Labor Relations Board 1099 14th Street N.W. Washington D.C. 20570 Travel costs shall be paid for by the government but not to exceed $4500.00. Description of On-site Training Facility The training facility has 12 workstations with access to the Internet through Microsoft Internet Explorer version 6, Microsoft Windows XP Service Pack 2 (SP2). The workstations are Dell Optiplex 745 Towers with 1 GB of memory. The instructor shall be provided a Dell Optiplex 745 Tower with 1 GB of memory. A projector shall be connected to the instructor’s computer for sharing of his/her screen with the participants. Video conferencing equipment is available. Delivered Materials The vendor shall provide training manuals for Siebel Essentials, Version 8, from Oracle. Each participant shall receive a hardcopy of the manual(s). Instructor Background The instructor conducting the training session shall be considered a Senior Principal Technical Instructor and have the following qualifications. -Oracle Consultant Certified Expert in Siebel 8 via the Siebel 8 Core Consultant course path. - Extensive hands-on experience in Siebel 7 and 8. - Previous instructor experience in Customer Relationship Management tools. - Knowledge in Siebel Analytics, EIM, and scripting. One instructor shall perform the training in its entirety. The instructor’s resume shall be submitted as part of the proposal. A backup instructor shall be provided in case the primary instructor can not make the proposed training date due to unforeseen circumstances. Appendix A: Course Objectives and Topics ________________________________________ Course Objectives: - Configure a Siebel application - Follow the steps required to install Siebel software - Navigate the Siebel application - Populate and migrate data into the Siebel database - Automate business rules in the Siebel application - Secure access to Siebel application and data - Migrate data between environments Course Topics: Using Siebel CRM - Understanding Siebel Applications - Navigating Siebel Applications - Working with Siebel Data Controlling Access to Data - Responsibilities and Views - Users, Positions, and Organizations - Implementing the Company Structure - Controlling Access to Customer Data - Controlling Access to Master Data The Siebel Web Architecture - The Siebel Web Client - The Siebel Enterprise -The Siebel Gateway Name Server -The Siebel Server -The Siebel Web Server Extension -The Siebel Filesystem -The Siebel Database Server Managing the Siebel Enterprise - Components and Parameters - Server Management Siebel Client Types - The Siebel Web Client - The Siebel Mobile Web Client - The Siebel Wireless Web Client - The Siebel Handheld Client - The Siebel Developer Web Client Installation and Security - Securing Access to the Application - Installing Siebel Applications The Siebel Application Architecture - Siebel Object Types and Object Definitions - The Siebel Data Model - Business Components - Party Business Components - Business Objects Configuring Siebel Applications - Configuration Strategy Setting Up a Developer - Managing Object Definitions - Configuring User Interface Objects - Configuring Business Layer Objects - Configuring Data Layer Objects Automating Business Processes - Siebel Business Services - Building and Testing Siebel Workflows - Deploying and Invoking Siebel Workflows - The Task UI - Creating a Task - Siebel Business Rules - Creating Siebel Business Rules Assignment Manager - Assignment Rules - Tailoring Assignments - Invoking Assignments Manager Data Integration - Introducing Enterprise Integration Manager - Creating Data Maps - Running Enterprise Integration Manager Application Deployment Manager - Introducing Application Deployment Manager - Deploying Application Customizations Following FAR clauses are applicable to this acquisition, a. FAR 52.212.1, Instructions to Offerors—Commercial Items (June 2008), b. The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be the Lowest Price Technically Acceptable. The Offerors must submit the proposed trainer’s qualifications/experience – e.g., a Curriculum Vitae or equivalent – and provide at least three (3) references from past three years for verifying the customer satisfaction and quality of training. c. The offerors must include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications—Commercial Items, with its offer. d. The clause at 52.212-4, Contract Terms and Conditions—Commercial Items, applies to this acquisition and a statement regarding any addenda to the clause. e. Tthe clause at 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders—Commercial Items, applies to this acquisition and, if any, of the additional FAR clauses cited in the clause are also applicable to the acquisition. RESPONSE DATE: 12:00 hours (Noon) July 14, 2008. Expected Award Date: Mid July 2008. Submit your responses to Madan Kar, Contracting Officer, Email: [email protected]

Bid Protests Not Available