Pre-proposal Meeting There will not be a pre-proposal meeting for this solicitation. Instructions to Proposers: See Stage Description and Instructions below. Any additional attachments, web links or outside materials, other than the Supplier Attachment 1 described in the Stage Description, will NOT be reviewed or evaluated. Page limit for your proposal is: Group 2.1 – 10 pages Group 3.1 – 25 pages Group 4.1 – 10 pages PART 1 PURPOSE AND OVERVIEW The Multnomah County Department of Community Justice (DCJ), Juvenile Services Division is seeking Proposers from whom it may purchase Restorative Justice services to support juvenile justice involved youth in repairing harm they have perpetrated to victims and/or survivors in a way that address youth and/or victim/survivor needs and support the youth in meaningful accountability. Restorative Justice is a philosophy and practice that encourages constructive responses to harm and brings the needs and voices of those who have harmed, those who have been impacted by the harm, and the community into processes that repair harms and rebuild relationships. The Multnomah County Department of Community Justice (DCJ), Juvenile Services Division is also seeking Proposers from whom it may purchase Restorative Practices training, coaching and consultation for staff working in the DCJ Juvenile Detention Facility. The awarded proposer(s) will provide services that are intended to assist with the implementation of restorative practices in a detention facility. Proposers may choose to submit proposals for one or both of Restorative Justice services for juvenile justice involved youth and victim/survivors, and/or Restorative Practices training services for staff. Restorative Practices are used to work with youth in detention to build relationships, promote meaningful accountability, empathy, and to repair harm when needed. The practices are targeted to youth who misbehave in detention and who have conflicts with other youth and staff. The practices are victim-centered and help youth understand who has been harmed while offering restorative services and processes as a path to accept responsibility and build empathy with the youth involved. Trained staff will facilitate restorative justice services that promote youth to integrate safely into the milieu. The purpose of awarded contract(s) will be to offer Restorative Justice Services for Justice Involved Youth and Victims/Survivors and/or Restorative Practices Training for staff that is responsive to the needs of those impacted by juvenile delinquency and rooted in: Engagement: Involving those impacted, including the community, in processes to address needs and repair harms. Responsibility: The person responsible for the harm should be held meaningfully accountable. Needs based supports are given and appropriate responsibility is encouraged for the responsible person to address the needs of those impacted and repair harm as much as possible. Restoration: Acknowledges and repairs the harm caused by, and revealed by, wrongdoing. Supports the reintegration and repair of relationships wherever possible. Restorative Justice for Justice Involved Youth and Victims/Survivors General Services: Staff/volunteer management/case coordination Case facilitation of various restorative processes, including but not limited to: circle process, restorative dialogue, family group conferencing, skill building, letters of responsibility Program evaluation Tracking and reporting Training Restorative Practices Training for Staff General Services: Training of staff Consultation on implementation Coaching on restorative practices Tracking and reporting INTRODUCTION AND PROGRAM HISTORY Restorative Justice Practices is a well-researched approach utilized by youth facilities to maintain safe environments where youth learn the harms done, the needs of victims and others involved, and their impact on the milieu. Rather than simply punishing the youth, those impacted by youth’s behavior take an active role in the restorative process that supports the youth in taking meaningful responsibility and repairing the harm done to the extent possible. Research demonstrates that the use of restorative practices in youth facilities reduces misbehavior of threatening, unsafe and violent behavior. It reduces trauma among the youth and staff and creates a sense of belonging. Restorative Practices are supported by the Council of Juvenile Justice Administrators, the US Department of Justice, Office of Juvenile Justice and Delinquency Prevention and the Oregon Youth Authority as promising approaches that contribute to safe environments. The DCJ, Juvenile Services Division offers restorative services as a way to support victim participation in the justice system in a meaningful way and to support youth in their success by providing community supports and taking meaningful accountability, as well as a prevention mechanism to prevent youth from penetrating further into the juvenile justice system. The DCJ, Juvenile Services Division is also recruiting for a Restorative Practices Coordinator Position that will provide oversight and guidance for the training and implementation of restorative practices. Presently, the procurement authority and contract for Restorative Justice services for Juvenile Justice Involved Youth Contract is due to expire May 31, 2023, and DCJ is also seeking Restorative Practices training for staff of the Juvenile Detention Facility. Therefore, this formal procurement process is being undertaken to establish a pool of qualified Proposers whose services best align with the outcomes that are specifically identified in the RFPQ. Proposers who qualify under this RFPQ are not guaranteed to be awarded a contract, as a contract allocation process will follow in which contract(s) will be awarded based on the current needs of DCJ at this time. GOALS, VALUES AND OTHER IMPORTANT CONSIDERATIONS DCJ’s mission is to enhance community safety and reduce criminal behavior by holding youth and adults accountable in a fair and just manner, assisting them in developing skills necessary for success, and effectively using public resources. We believe collaborative relationships enhance public safety, and we work together with partners including the judiciary, law enforcement, treatment agencies, and the community. DCJ is dedicated to continuous improvement, and using data and best practices to guide decision making. DCJ values and respects diversity within staff, clients, and community and takes seriously its responsibility to provide culturally responsive services in a competent manner. The cultural diversity of the community is viewed as a strength in achieving DCJ’s mission. Specifically, the Restorative services sought through this RFPQ should be consistent with restorative justice values and principles, culturally responsive, survivor-led, and should be aligned with research findings. TARGET POPULATION SERVED Category 1 - Restorative Justice Services for Juvenile Justice Involved Youth and Victims/Survivors For Restorative Justice Services for Juvenile Justice Involved Youth and Victims/Survivors, the population to be served will be the following: A range of youth who are referred to the DCJ Juvenile Services Division (JSD), including those being served through: Formal case processing and supervision; Informal case processing and supervision; Prevention and early intervention. Victims/survivors of youth delinquency who are referred to the DCJ JSD; and Community members impacted by youth delinquency. Category 2 – Restorative Practices Training for Staff For Restorative Practices Training for Staff, the population to be served will be the following: Detention staff, including managers, (Juvenile Court Counselors) JCCS, mental health and teachers; A range of youth who are referred to the DCJ Juvenile Services Division (JSD), Detention; Victims of youth misbehavior in Detention; and Others impacted by youth misbehavior. GEOGRAPHIC BORDERS/LIMITATIONS & SERVICE AREAS Not applicable to this solicitation. FUNDING Funding of the work described in this RFPQ is not guaranteed. Fluctuations in funding year to year should be expected. The County cannot assure that any particular level of work will be provided and the contract will permit the County to add or remove work as necessary depending on availability of funding. MATCH REQUIREMENTS Not applicable to this solicitation. PART 2 SCOPE OF SERVICES Category 1 -- Restorative Justice Services for Justice Involved Youth: A. Program Purpose CONTRACTOR will provide restorative services to the Multnomah County Department of Community Justice (DCJ) Juvenile Services Division (JSD). This includes supportive and restorative contacts with victims/survivors, youth, family members and other impacted parties. Restorative contacts and services includes, but is not limited to, initial and preparatory meetings with impacted parties, circle processes, support with letters of responsibility, family group conferences, restorative dialogues, restorative coaching, skill building, and other restorative responses all driven by participant needs. B. Target Populations Youth who are referred to the DCJ Juvenile Services Division (JSD). Victims/survivors of youth delinquency who are referred to the DCJ JSD. Community and family members impacted by youth delinquency. C. Referral Process Multnomah County Juvenile Services Division (JSD) will provide all referrals for potential restorative dialogues to CONTRACTOR. CONTRACTOR will provide case coordination and facilitation of restorative dialogues. CONTRACTOR will collect surveys from all participants and share survey results with DCJ JSD. CONTRACTOR will keep updated records on case coordination process and outcome of referrals and restorative dialogues. D. Description of Services 1. Restorative Services Outreach and Case Coordination Upon receipt of Restorative Services referrals from the Multnomah County Juvenile Services Division (JSD), CONTRACTOR will make telephone calls to parties (both the harmed party/parties and youth) to learn about impact, educate parties about the restorative services program and meetings with potential participants. The purpose of the calls is to: Empathetically listen to victims who want to discuss their experiences as victims of youth delinquency and assess the situation; Inform victims about the menu of options to participate in the Restorative Services program and how it might address their needs; Encouraging responsibility for the harm and reaffirming community values; and Coordinate and schedule initial meetings, restorative services and encounters with both victims/survivors and youth. CONTRACTOR will also provide reminder phone calls, confirmation letters for necessary meetings and sessions as well as case updates to participating parties. CONTRACTOR will also communicate regularly and meet on a weekly to bi-weekly basis with JSD Restorative Justice Coordinator about case progress and updates. 2. Restorative Dialogue Casework and Facilitation CONTRACTOR will assess, schedule and facilitate restorative services between victims, justice-involved youth, and volunteers/community members, as appropriate, in order to identify how the victim has been harmed, and how those harms may be repaired. Not all victims/survivors are interested in meeting face to face; as a result, CONTRACTOR shall provide other options to meet the needs of the victim/survivor while supporting the youth to repair the harm to the extent possible. CONTRACTOR shall have the following responsibilities in carrying out victim-youth restorative services: Provide all staffing and coordination required for restorative services; Conduct meetings with participating parties before determining if a restorative response is appropriate. If a face to face restorative service is desired CONTRACTOR will meet separately with parties as many times as needed in preparation for the encounter; Conduct initial participant meetings and restorative services in a location that includes a waiting area and a confidential space for the sessions to be conducted; Meet with the DCJ Restorative Justice Coordinator on a weekly to bi-weekly basis in order to provide updates on pending cases and strengthen program procedures; Handle an expected caseload of a minimum of 50 restorative services per year (this includes initial meetings, restorative encounters like restorative dialogues, circle processes, family group conferencing, support with letters of responsibility, surrogate dialogues and skill building sessions with youth); Provide a detailed case tracking and reporting system, outlining the dates and hours spent in case development and restorative facilitation for all cases, and share updates and reports on a quarterly and annual basis, including identifying JSD case numbers; In cases where the restorative services result in a written agreement, CONTRACTOR will facilitate the writing of the agreement and include a clear explanation of the conditions, terms, and timelines of the agreement. CONTRACTOR will monitor the completion of each written agreement and will provide documentation to JSD Restorative Justice Coordinator regarding written agreement and completion; CONTRACTOR will provide weekly youth progress reports and final update to DCJ regarding details on successful youth completion of the restorative dialogue agreement; and CONTRACTOR will administer Restorative Services Program satisfaction surveys to all program participants and will share survey results with DCJ JSD. 3. Staff and Volunteer Outreach and Management CONTRACTOR will recruit, train, and supervise an adequate number of staff and/or volunteers to assist in participant contacts and facilitation of restorative services. Staff and/or volunteers will be trained to meet the standards set by Oregon laws and rules as well as the standards of the Restorative Justice Coalition of Oregon. Trainings will be 40 hours and will involve role-plays and coaching of restorative encounters like dialogues and circle process. Staff and/or volunteers will be recruited to represent the population of youth, victims and communities served and impacted by the juvenile justice system. CONTRACTOR will be responsible for providing background checks for staff and volunteers that are in compliance with DCJ standards. 4. Case Tracking and Reporting CONTRACTOR will maintain an electronic case tracking and filing system for each referred case for a minimum of five (5) years. At the closure of each case, CONTRACTOR will provide any agreements and all surveys to the JSD Restorative Justice Coordinator; On a quarterly basis, CONTRACTOR will provide a report of total referrals and restorative services administered broken down by type (i.e.: initial meetings, coaching sessions, skill building sessions, surrogate dialogues, circle processes, etc.) and open cases and closed cases (including whether they were closed with a written or other resolution);and On an annual basis (by July 31), CONTRACTOR will develop a summary report indicating the total number of youth, victims, and community engaged through each individual type of service, how many agreements were made between youth and victims, and how many agreements were successful. 5. Program Administration, Management and Communication CONTRACTOR will ensure updates are made in a case tracking system shared with JSD per each case in a timely manner; CONTRACTOR will attend weekly to bi-weekly partnership meetings with JSD Restorative Justice Coordinator; CONTRACTOR will provide updates to JSD Restorative Justice Coordinator regarding cases as they reach agreement; and CONTRACTOR will administer satisfaction surveys designed by, or in partnership with the Juvenile Services Division. Category 2 - Restorative Practices Training for Staff A. Program Purpose CONTRACTOR will provide restorative practices coaching, consultation and training to the Multnomah County Department of Community Justice (DCJ) Juvenile Services Division (JSD) as further described below: 1. Training CONTRACTOR shall provide the following trainings: Introduction to Restorative Justice - A four-hour introductory course shall be provided to all staff in detention and ongoing twice a year. This training shall focus on the philosophy of restorative practices and an overview of dialogues to enhance communication skills. Advanced Restorative Practices Facilitator Training - A 40-hour course on restorative practices that shall equip participants with the skills and framework necessary to facilitate restorative processes and support the development of accountability, empathy and safety. 2. Coaching CONTRACTOR shall provide monthly coaching sessions with graduates of the Advanced Restorative Practices Facilitator Training to help guide and develop their skills. 3. Consultation CONTRACTOR shall provide quarterly Consultations to DCJ that will support the implementation of Restorative Practices in Detention by providing resources, guidance and feedback as staff develops and carries out the implementation plan. Consultants shall assist leadership in adapting systems and policies, programs and practices and make recommendations to align and integrate restorative practices in day-to-day operation. FISCAL REQUIREMENTS AND REPORTING Category 1 - For Restorative Justice Services for Justice Involved Youth: CONTRACTOR shall email a cumulative monthly activity and quarterly performance measure report to the Community Justice Manager and Restorative Justice Coordinator overseeing this agreement. The monthly report will be determined by JSD and CONTRACTOR upon procurement of services. CONTRACTOR will provide requested programmatic data to the Department of Community Justice Research and Planning Team. Category 2- Restorative Practices Training for Staff: CONTRACTOR shall email a cumulative monthly activity and quarterly report to the Senior Manager that reports the following: Number of coaching hours provided. Number of individuals provided coaching. Number of training hours provided. Number of individuals provided training. Number of training hours provided. Qualitative overview of coaching topics and interventions addressed, and any critical issues or themes. Consultation hours provided. Qualitative summary of consultation provided and any related outputs or outcomes. PERFORMANCE MEASURES/PERFORMANCE CONTRACTING Category 1 - For Restorative Justice Services for Justice Involved Youth: Performance under this contract will be monitored and evaluated by DCJ staff. Performance objectives will be reviewed at least annually and may be changed during the course of this contract, upon written agreement of the CONTRACTOR and the COUNTY. CONTRACTOR will be required to meet, at a minimum, the following performance objectives: 80% of participants will report participant satisfaction with the program on participant surveys. 80% of participants who engage in a restorative encounter will complete initial surveys administered by CONTRACTOR. 80% of cases that agree to a restorative encounter will successfully reach agreement. Category 2 - Restorative Practices Training for Staff: Performance under this contract will be monitored and evaluated by DCJ staff. Performance objectives will be reviewed at least annually and may be changed during the course of this contract, upon written agreement of the CONTRACTOR and the COUNTY. CONTRACTOR will be required to meet, at a minimum, the following performance objectives: Two 4 hour Introduction to Restorative Justice trainings delivered annually. One 40 hour Advanced Restorative Practices Facilitator training delivered annually. A minimum of twelve coaching sessions per year. A minimum of four Consultation Sessions per year. CONTRACT NEGOTIATION Once selected in the allocation process, The County will initiate contract negotiations with the Proposer(s). Multnomah County may, at its option, elect to negotiate general contract terms and conditions, services, pricing, implementation schedules, and such other terms as the County determines are in the County’s best interest. If negotiations fail to result in a contract, the County reserves the right to terminate the negotiations and initiate contract negotiations with another qualified Proposer. This process may continue until a contract agreement is reached. CONTRACT AWARD AND ALLOCATION PROCESS The Department anticipates establishing a pool of qualified suppliers who receive a minimum score of 70% or greater of the total points possible. From this supplier pool, requirements contracts will be awarded. A requirements contract is one that is based on need and when service is requested by the department. Requirement contracts establish an agreed upon rate of payment (i.e., fee for service) but there is no agreed upon or guaranteed amount of service the Proposer can expect to receive. PROCUREMENT AND ALLOCATION PROCESS This is a formal, competitive, Request For Programmatic Qualifications (RFPQ) process as provided for under the authority of PUR-1. No contracts will be issued as a result of this RFPQ process. Our intent is to establish pools of qualified suppliers who will be eligible for potential contract awards. There is no limit on the number of suppliers that may be qualified under this RFPQ process. ALLOCATION PROCESS. Entirely separate from this qualification process, the Department of Community Justice will initiate and award requirements contracts to those qualified providers who demonstrate the desired experience, skills, proficiency, required certifications, and required experience (as noted in this procurement) and area of specialty that will best meet and match the restorative dialogue services needs for juvenile service division youth and victims. The Department of Community Justice will conduct a rigorous funds allocation process to distribute available funds according to known system requirements and priorities. Allocations will only be made to providers who previously qualified under this RFPQ. The funding allocation process will be a formal one, requiring the Department of Community Justice to document their findings and determinations in writing that lead to specific funding allocations or to the continuation of funding allocations. Suppliers may not protest funding allocation decisions. Funding allocation decisions will be made from an overall County system of care perspective. Allocation priorities and selection criteria may include: County and Department strategic priorities Overall system of care needs and deficiencies RFPQ proposal information and evaluation input from the RFPQ raters Provider/system stability Provider experience Funder-imposed requirements or restrictions (i.e. non-profit, designated supplier, etc.) Specific population coverage Services provided in client’s native language Geographic service coverage Customer feedback (Clients, referral sources, etc.) Client needs (including psychological needs) and trends Provider economy of scale Past performance (recidivism rates, engagement, etc.) Certification status Extent of provision of like services by any one agency Other factors as deemed appropriate by the funding allocation team Since the allocation process considers a variety of factors, funding may be awarded to qualified Proposers who did not earn the highest overall RFPQ qualification score. Therefore, it will be possible to qualify under this RFPQ process and not receive a funding allocation due to resource limitations and other factors. The Department cannot predict a caseload for these services and does not guarantee any particular volume of business will be offered to any applicant who qualifies to provide services, nor is there any guarantee that the Flex Fund Committee will use the services of any applicant who is issued a contract by virtue of this application. After Purchasing provides written solicitation results to all Proposers and with the completion of the separate allocation process by Department of Community Justice, Department of Community Justice staff will contact the successful and qualified Proposer(s) who will receive an allocation for contract negotiations. The County will be awarding Requirements Contracts for these services. Requirements Contracts do not guarantee any level of funding and funding levels may change from year to year. All Proposers seeking to provide services must submit a proposal and receive a minimum of 70% of the total points possible in order to qualify. CONTRACT TERM Fixed Term with County right to terminate on the anniversary date. It is anticipated that the contract term will be five years, although the County may determine shorter contract terms at its discretion. The County shall have the right to terminate the contract on any contract anniversary. COMPENSATION AND METHOD OF PAYMENT Compensation will be based on Unit Rate (also known as Fee for Service) based on the delivery of a defined unit of service. COOPERATIVE PURCHASING Not applicable for this solicitation. INSURANCE REQUIREMENTS Minimum insurance requirements: Type of Insurance Amount Per Occurrence Aggregate Professional Liability n/a $1,000,000 $2,000,000 Commercial Gen Liability n/a $1,000,000 $2,000,000 Commercial Auto Liability n/a $1,000,000 n/app Workers Compensation Not required Not required Not required Exhibit 2 of the attached Sample Contract reflects the minimum insurance required of a CONTRACTOR to provide this service. Additional insurance coverage may be required depending on the key features of service delivery chosen by the CONTRACTOR. Final insurance requirements will be subject to negotiation between, and mutual agreement of, the parties prior to contract execution. IMPORTANT: Suppliers who do not currently have access to the Multco Marketplace Supplier Portal will need to complete the "MMP Supplier Access Request Form". The optimal time to submit the "MMP Supplier Access Request Form" to gain access to participate in a Sourcing Event is 14 days. This will allow the County sufficient time to review your request and for you, the supplier, to access the Sourcing Event and to perform the actions needed before the event close date. MINIMUM REQUIREMENTS At the time of proposal submission, Proposers must meet the following minimum requirements. Failure to provide any of the required documents or meet any of the below requirements shall result in rejection of the proposal. The Proposal response must be received by Multnomah County Purchasing no later than 4:00 P.M. local Portland time on the proposal submission deadline. Proposer Representations and Certifications - The Proposer must certify that they agree to the Proposers Representation and Certification terms in the Pre-requisite page of the Sourcing Event. At the time of Contracting, Proposers must meet the following minimum requirements. Failure to provide any of the required documents or meet any of the below requirements shall result in cancellation of the contract Proposers must be legal entities, currently registered to do business in the State of Oregon (per ORS 60.701). Proposers must submit verification that all insurance requirements are met. Proposers must have a completed Pre-Award Risk Assessment if federal funds are used for this Sourcing Event. (See Procedural Instructions in the Buyer Attachments page of this Sourcing Event).

Bid Protests Not Available