WAHBE must provide customers who disagree with certain decisions regarding WAHBE's health insurance coverage and cost-sharing eligibility determination, the opportunity to dispute. WAHBE must also provide qualified Presiding Officer(s) to review disputes, adjudicate administrative hearings and provide appropriate, legally-sound determinations. Successful Vendors preside over dispute appeals for WAHBE as authorized under 45 CFR 155, and additional hearings or disputes as requested.

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