Request for Information and Response Cover Sheet
RFI # FDA-RFI-19-1209042
RFI Title NCTR Cellular Signal Booster, Request for Information
RFI Due Date Monday, February 25, 2019 at 1:00 PM EST
Company Name
Website URL
Address
Phone
DUNS Number
Size Status
How product can be procured?
OEM Name
DUNS Number
Size Status
Contact Name
Email Address
Address (if different from company address)
Phone Number
Cell Number (optional)
Fax Number (optional)
Focus Areas included in response Product Capabilities/Info
MDM
User Authentication/ Derived Credentials
Reporting
Licensing
Product References (where products have been implemented) Name (Product 1)
Federal Agencies (in production environment)
Federal Agencies (in non-production environment)
Healthcare industry
Private Industry
Name (Product 2)
Federal Agencies (in production environment)
Federal Agencies in non-production environment
Healthcare industry
Private Industry

Request for Information

"This is a Request for Information (RFI). This is NOT a solicitation for proposals or quotations. This notice is for information, planning and market research purposes only and shall not be construed as either a solicitation or obligation on the part of the Food and Drug Administration or its Centers."

Responses to this RFI will be treated as information only. This RFI is solely for gathering information and is not a Request for Quotation or a Request for Proposal (RFQ/RFP). Responses to this notice cannot be accepted as offers. No entitlement to payment of direct or indirect costs or charges by the Government arises as a result of submitting responses to this RFI or the Government's use of submitted information.

Vendors should clearly identify any proprietary information contained within the response so that it may be handled appropriately. The Government will not return responses to this RFI.

Background

The Food and Drug Administration/National Center for Toxicological Research (FDA/NCTR) is a world-renowned scientific research facility established in 1971 in Jefferson, AR. The mission of NCTR is to support FDA in advancing regulatory science and to engage globally to encourage the implementation of science-based standards. NCTR conducts collaborative peer-reviewed research to support and promote public-health.
General Information
The Food and Drug Administration/National Center for Toxicological Research (FDA/NCTR) campus, located in Jefferson Arkansas, covers roughly 1,000,000 square feet and has 29 multi-level buildings and additional dorms. Cellular service to this area is spotty and weak in some areas and non-existent in other areas. Users and guests, inside and outside of these buildings require a strong cellular signal in order to place calls, send/receive texts and access data services. Many of the buildings on campus are designed to withstand explosives, creating a gap in cellular services. The FDA is seeking innovative solutions from respondents to the RFI. A complete response to the RFI should include answers to all the questions. Responses should include industry and federal examples of the respondent's best practices, when possible. Responses should include a thorough level of detail of all described technologies and how they can improve the cellular signal at the NCTR campus.
Questions regarding this notice should be submitted within 7 days of RFI posting and may be answered within two weeks of submission. No basis for claims against the United States government shall arise as a result of a response to this request for information or from the United States government's use of such information. Proprietary, classified, confidential, or sensitive information should not be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s). As part of its market research, the Government also reserves the right, but is under no obligation, to meet with or make subsequent inquiries to any firm to gain additional information on Industry best practices.
Responses should be emailed to Steven Chang at [email protected] and Teddy Weng at [email protected] no later than 1:00 PM Eastern Time, Monday, February 25, 2019.
Objectives
The FDA is seeking a contractor to enhance the signal strength of cellular service at its NCTR campus. Cellular service is for use by both NCTR employees and guests. Optimal cellular service must be provided inside all NCTR buildings, dorms and the surrounding outdoor areas within the campus. The contractor will provide a documented solution comprised of industry best standards to achieve the stated goals.
Questions to be answered:
1. What is your stated solution for both inside and outside campus buildings?
2. What technical assessments would be appropriate in making a determination in solution architecture?
3. What are your steps to design and install your stated solution?
4. What kind of cabling and construction, if any, would need to be performed?
5. What is your estimated timeline to complete a project similar in scope?
6. Do you provide project management for your engineering and installation projects?
7. What Customer Support and Operational Maintenance do you offer in resolving customer incidents and issues pertaining to your solution?

Place of Performance:
Work will be performed at:
National Center for Toxicological Research
3900 NCTR Road
Jefferson, AR 72079