STATEMENT OF WORK
INTRODUCTION:
The Contractor shall provide Preventive Maintenance Services, to include software and firmware updates for IPA scrubEx scrub and alEx Linen Exchange Systems, located at the VA Greater Los Angeles Healthcare System (VAGLAHS).
Department of Veterans Affairs
VA Greater Los Angeles Healthcare System
11301 Wilshire Blvd.
Los Angeles, CA 90073
The Contractor shall furnish all labor, materials, travel, lodging and any other supplies or equipment necessary to perform the requirements as outlined in this Statement of Work (SOW).
SCOPE OF WORK:
The Contractor shall provide all labor, material, tools, parts, operating and/or Technical/maintenance manuals, training, delivery, and accessories necessary to furnish and install the linen dispensing cabinet.
Equipment
System
Serial Number
alExî ALC Dispenser
12895
alExî AMC Dispenser
12897
scrubExî LV Dispenser
5063
scrubExî LV Remote Receiver w/ Packer
5177
scrubExî LV Remote Receiver w/ Packer
5179
scrubExî LV Dispenser
5061
scrubExî SV-48 Dispenser/Receiver Unit
6546
scrubExî LV Dispenser
7062
alExî AMC Dispenser
9513
alExî ASC Dispenser
9501
alExî ASC Dispenser
9498
alExî ASC Dispenser
9499
alExî AMC Dispenser
9517
alExî AMC Dispenser
9511
alExî AMC Dispenser
9516
alExî AMC Dispenser
9514
alExî AMC Dispenser
9512
alExî AMC Dispenser
9518
alExî ALC Dispenser
9392
alExî ALC Dispenser
9393
alExî AMC Dispenser
9515
alExî ALC Dispenser
9481
alExî ASC Dispenser
9500
alExî ALC Dispenser
9480
alExî ALC Dispenser
9479
alExî AMC Dispenser
9524
alExî AMC Dispenser
9525
alExî ASC Dispenser
9505
alExî ASC Dispenser
9506
alExî ASC Dispenser
9508
alExî ASC Dispenser
9502
alExî ASC Dispenser
9507
alExî AMC Dispenser
9528
alExî AMC Dispenser
9526
alExî ASC Dispenser
9509
alExî AMC Dispenser
9522
alExî ASC Dispenser
9504
alExî AMC Dispenser
9521
alExî AMC Dispenser
9519
alExî AMC Dispenser
9520
alExî ALC Dispenser
9492
alExî ALC Dispenser
9493
alExî ALC Dispenser
9491
alExî ALC Dispenser
9486
alExî AMC Dispenser
9531
alExî AMC Dispenser
9523
alExî ALC Dispenser
9495
alExî ALC Dispenser
9488
alExî ALC Dispenser
9489
alExî AMC Dispenser
9530
alExî ALC Dispenser
9483
alExî ASC Dispenser
9510
alExî ALC Dispenser
9494
alExî ALC Dispenser
9484
alExî AMC Dispenser
9529
alExî AMC Dispenser
9527
alExî AMC Dispenser
9532
alExî ASC Dispenser
9503
alExî ALC Dispenser
9490
alExî ALC Dispenser
9485
alExî ALC Dispenser
9482
alExî ALC Dispenser
9487
Web-Based Management Software
N/A
The Period of Performance for this contract s services shall only be for one (1) Year.
CONTRACTOR REQUIREMENTS:
The contractor shall work in accordance with the IPA s coverCare and reinstatement preventative maintenance to inspect, clean, adjust and repair the units. Software and firmware updates required to ensure proper equipment operations are included, along with server upgrades.
Preventive Maintenance, coverCare includes:
Unlimited phone support from our experienced Customer Service Engineers
ii. On-site service call labor from our 300+ factory-trained technicians
iii. All repair and preventative maintenance parts
iiii. An annual Preventative Maintenance Visit, including a 100+ point equipment inspection
iiiii. Applicable software / firmware updates as needed
iiiiii. Same-day service for requests made before noon
4. NORMAL WORKING HOURS:
Contractor will shall be performing services between the hours of 8:00 AM through 5:00 PM Monday through Friday, with exceptions to National Holidays. To include unlimited toll-free support.
5. OVERTIME AND NATIONAL HOLIDAYS:
Any overtime or holiday pay that may be entitled to the Contractor s employees shall be the sole responsibility of the Contractor and shall not be billed to nor reimbursed by the Government.
In accordance with 5 U.S.C. 6103, Executive Order 11582 and Public Law 94-97 the following national holidays are observed and for the purpose of this contract are defined as Legal Federal official holidays :
New Year s Day
January 1st
Martin Luther King s Birthday
Third Monday in January
President s Day
Last Monday in February
Memorial Day
Last Monday in May
Independence Day
July 4th
Labor Day
First Monday in September
Columbus Day
Second Monday in October
Veteran s Day
November 11th
Thanksgiving Day
Fourth Thursday in November
Christmas Day
December 25th
When a holiday falls on a Sunday, the following Monday will be observed as a National Holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a National Holiday by U.S. Government Agencies. Also included would be any day specifically declared by the President of the United States of America as a National holiday.
6. SMOKING POLICY:
Smoking is strictly prohibited on the grounds of any VHA facility. Per VHA Directive 1085 dated March 5, 2019, it is VHA policy that all VHA health care facilities, including hospitals, community clinics, administrative offices and Vet Centers, will be smoke-free for patients, visitors, contractors, volunteers, and Contractors effective October 1, 2019. There will no longer be designated smoking areas.
Bid Protests Not Available