Service and Maintenance Contract on 34 Stryker Stretchers located in the VAMC-Brooklyn Campus effective 12/1/2014-11/30/2015. Stryker Motorized stretcher Model 1125 with the following serial numbers: 1-1012033179 2-1012033177 3-1012033204 4-1012033203 5-1012033206 6-1012033207 7-1012033180 8-1012033178 9-1012033205 10-1012033229 11-1012033230 12-1012033231 13-1012033232 14-1012033233 15-1012033234 16-1012033235 17-1012033236 18-1012033237 19-1012033238 Stryker Motorized Stretcher model SM304 with the following serial numbers: 1-0810102542 2-0810102581 3-0810102538 4-0810102589 5-0810102592 6-0810102539 7-0810102583 8-0810102590 9-0810102582 10-0810102541 11-0810102591 12-0810102540 13-0810099850 14-0810099851 15-0810105095 Specifications of Work: Repair Services will be provided, at the request of the VA, to diagnose and correct equipment malfunctions on a routine basis. All repairs shall be performed by a manufacturer trained technician. Contractor will follow manufacturer's recommendation for PM, repairs, calibrations and modifications. Preventative Maintenance: Annual PM Service will be mutually scheduled in advance. It is the contractor's responsibility to schedule preventative maintenance as listed. PM procedures subscribed to must follow manufacturer's specifications be documented and submitted in writing to biomedical engineering at inception of contract PM shall include at a minimum: electrical safety testing, lubrication, adjustment, calibration, testing and replacement of faulty parts and/or parts which are likely to fail at no additional charge. Upon completion of PM, the unit must be clearly labeled with a sticker stating the date last PM was completed and the due date of next PM, as well as name of technician that performed said PM. Qualification of Vendor: To be eligible for consideration, offerors will have been engaged in maintaining servicing the equipment listed for a period of no less than two (2) years. The contractors representative must have received service training from the equipment manufacturer specifically on the model listed) and be capable of presenting certification of such training. No allowance will be made for the contractor not having qualified personnel available to respond as specified in this contract at all times within the contract period. Response time: contractor shall provide a phone call back by a qualified technician within 4 hrs of a service request and an onsite response by a qualified technician within 24 hrs of original request for service. Technical service personnel are required to sign in and out of engineering service, Bldg #4. Test Equipment: Prior to commencement of work on this contract, contractor shall provide the VAMC with a copy of the current calibration certification all test equipment which is to be used by the contractor on VAMC equipment. This certification shall also be provided on a periodic basis when requested by the VAMC. Test equipment calibration shall be traceable to a national standard. Documentation Requirements: At the completion of each service call/PM, the contractor will provide a written service report to Biomedical Engineering. This report will clearly show the date of service, type of service performed, model and serial numbers, name of field technician(s) a description of the work performed and a list of any parts replaced. The contractor has the option of leaving the service report with Biomedical Engineering, Bldg #4 after servicing equipment or of sending the service report with the invoice. Leaving service reports with a person in the vicinity may be performed in addition to the previously stated requirement, but is not to be used as a substitution. Certification of invoices is clearly dependent upon receipt of service reports as proof of services rendered. Payment may be delayed if proper documentation is not provided.

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