STATEMENT OF WORK
The Department of Veterans Affairs VA Pittsburgh Healthcare System requires a Lease of Olympus Ear Nose and Throat (ENT) Endoscopes with full-maintenance service for procedures on patients in the Operating Room and Surgical Clinics. The service of these endoscopes will be covered with a full-service agreement that will provide VA Pittsburgh with these services:
Full repair coverage with no cap for all contracted equipment, including accidental damage coverage at no extra charge.
Prioritized repairs, typically with 24-48-hour turnaround.
Next day shipping in both directions included at no extra charge.
24/7 technical support weekdays 7:00am-8:00pm ET.
Online repair tracking and history at website.
Periodic and on demand training and support provided by Olympus Endoscopy Support Specialists.
Full access to preventative maintenance and educational courses offered through Olympus University.
Prioritized access to loaner equipment (available upon request and subject to availability) at no extra charge.
Service Contracts administrative support weekdays 8:30am-5:30pm ET.
The Ear Nose and Throat (ENT) Endoscopes needed are listed below:
Equipment
ENF-VQ Flexible Video Rhinolaryngoscope
ENF-VQ Video Rhinolaryngoscope
ENF-GP2 Portable fiber RhinoLaryngoscope
WA96200A 4mm 1d Telescope
WA96201A 4MM 30D Telescope
A70960A 2.7mm 0d Telescope
A70661A 2.7mm 30d Telescope
Bid Protests Not Available