Federal Bid

Last Updated on 30 Jan 2015 at 10 AM
Special Notice
Location Unknown

J--Maintenance Services for PowerScribe Voice Recognition System

Solicitation ID VA24915Q0137
Posted Date 01 Dec 2014 at 7 PM
Archive Date 30 Jan 2015 at 5 AM
NAICS Category
Product Service Code
Set Aside No Set-Aside Used
Contracting Office Department Of Veterans Affairs Medical Center
Agency Department Of Veterans Affairs
Location United states
NOTICE OF INTENT TO SOLE SOURCE This notice is informational only and is neither a request for quote nor a solicitation of proposals. Responses received may be evaluated; however, a determination by the Government not to compete the proposed procurement is solely within the discretion of the Government. Any response to this notice must be detailed information and must show clear and convincing evidence within 3 days that competition would be advantageous to the Government. In doing so, interested sources must submit technical capabilities and any other information that demonstrates an ability to meet the agency's needs. Information can be sent to [email protected]. Nuance Communications, Incorporated is currently providing maintenance services for PowerScribe Voice Recognition System located at the VA Medical Center, Louisville, Kentucky. For remote support, the contractor shall utilize VA approved VPN remote access clients. In order to provide this support, the contractor shall use (i) pcANYWHERE (ii) Citrix GoToAssist Web based support technology or (iii) Microsoft Terminal Services (each a "Supported Solution") for console and workstation level access. The PowerScribe is used by the Radiologists to transcribe reports into the Radiology (VISTA/CPRS) package. Nuance owns PowerScribe and has proprietary control over the licenses used by the VA VISTARAD PACS system. The services provided by Nuance Communications, Incorporated are existing services for this location. Substantial duplication of cost to the Government is not expected to be recovered through competition and Unacceptable delays in fulfilling the agency's requirements would occur. Under the authority FAR Part 6.302-1(a), it allows for the procurement of items through other than full and open competition; applicable when the agency's minimum needs may only be satisfied by a service that is unique and available from only one responsible source. Nuance Communications, Incorporated is the only known local source available to satisfy this current need.
Bid Protests Not Available

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