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City of Long Beach is seeking bids for EMC VNX5500 Hardware and Software Maintenance Renewal. The City has consolidated the production support and licensing renewal date of all these software licenses and the renewal date is 8/16/14. Specifications EMC Premium Support Renewal to include: Remote Technical Support – Telephone or Web Interface Onsite Support Replacement Parts Software Releases Secure Remote Support (“Connect Home”) Access to Web-Based Customer Support Tools ATTACHED IS THE EXCEL BID SECTION. YOU ARE REQUIRED TO COMPLETE BOTH THE WRITTEN BID SECTION AND THE EXCEL BID SECTION. YOU MUST SUBMIT THE EXCEL VERSION IN A .XLS FORMAT.

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