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This notice has been modified Published Thursday November 8, 2018 Addendum #1 has been added to answer questions received for RFI #CRM2018. First published Friday, October 26, 2018 Responses will be accepted at the address below until 4:00 PM, Wednesday November 14, 2018: Purchasing Department Building C, 4th Floor 5500 North St. Louis Avenue Chicago, IL 60625-4699 Northeastern Illinois University requests information from entities that can provide a Customer Relationship (CRM) System solution. NEIU currently uses Banner Recruiter from Ellucian as a hosted service. The responses may include various options or combination of options, including technologies that may be offered as licensed software with service support, software as a service (SaaS), hosted or cloud based service models. Entities responding to this RFI will not be prohibited from participation if Northeastern subsequently releases a solicitation towards procurement of such a solution. This RFI does not constitute a solicitation for bids or proposals, and as a result, no contract will be awarded. For additional information, contact: Victoria Santiago 5500 N. St. Louis Avenue Chiago, IL 60625 Phone: (773) 442-5301 FAX: (773) 442-5314 State Purchasing Officer - Nicole Krneta Rogers Submit 3 copies of the response as defined in the specifications. The University reserves the right to accept or reject any and all responses or parts thereof.

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