2. Respondents should describe their ability to meet or exceed the SONAR system requirements described in appendix A below. In addition to describing their capabilities to provide an integrated SONAR system and dive mask, respondents to this Request for Information (RFI) should also include relevant information on training and warranties as discussed below.
a. Training: Training shall be designed to provide the information necessary to safely setup, operate and maintain the system. Training shall include fundamentals of system operations, setup and testing, operations and features of the system software, water operations, and system troubleshooting procedures. Explain the duration and depth of training available for this system. Respondent shall provide training at two (2) different sites for a small cadre of operators.
b. Warranty: The government requires a three (3) year warranty to include the price for services and/or parts replacement. Respondent should explain what is included in the warranty program. If the customary warranty, service agreement, service contract, and/or maintenance agreement is less than what the program office requires, please explain what additional time/services would be necessary to bring the warranty to this level.
3. Two (2) paper copies should be submitted as set forth in paragraph 4. Paper copies must be clearly labeled "Proprietary/Competition Sensitive Information" on the cover sheets and on each applicable page. Proprietary/Competition sensitive information will be protected from disclosure. E-mail copies of the paper submittal will be accepted. Responses should be no more than 20 pages in length.
4. Responses shall be received no later than 15 January 2010. Paper/e-mail submittals should be sent to 670 AESS/SYKA, Attn: Nancy Leggett (Com: 937-255-1696, e-mail: [email protected]), Bldg 46, 1895 Fifth Street, WPAFB OH 45433-7200. Any technical questions should be directed to Ms. Jennifer Hart, (Com: 937-255-3051, e-mail: [email protected]).