Greetings! Please start your review of the Generative AI Chat and Text Bot by reading the RFP Document located in the Attachments tab. The RFP Document explains all of the key information about our evaluation including Scope of Work, RFP timeline, evaluation criteria, instructions, and more. PURPOSE: The University of Kansas is seeking a conversational/generative AI tool to deliver automated chat functionality on a university website with primary scope including prospective student chat, customer service chat for enterprise services (such as IT and Enrollment Management) and ability to scale to additional use cases. Also seeking a conversational/generative AI tool to deliver text functionality to university students with primary scope including current undergraduate and graduate students with a goal of serving critical reminders, responding to text inquiries, and providing personalized nudges based on individual responses. This RFP is evaluating two AI functionalities. Up to two vendors may be selected to meet the needs expressed here. After you review the RFP Document, prepare your submission by working through each tab from left-to-right here in ION WAVE. Most responses to this RFP will be addressed in the Attributes tab. However, key milestones can be found in the Activities tab and any requested documentation should be uploaded in the Response Attachments tab. Please Note: All required (i.e. red-starred) fields must be completed to successfully submit a bid. Questions about the commodity, requirements, or the evaluation process itself should be directed to the assigned Procurement Officer identified in the Bid Contact Info area in this tab. However, should you run into any technical (system) challenges or have problems registering as a supplier in ION WAVE during normal business hours, you can contact Rob Kottenbrock at [email protected]. After hours, you can contact ION WAVE at 866.277.2645 Ext. 4 or [email protected] with your technical questions. Please note: Neither Rob, nor ION WAVE can address questions about the commodity, requirements, or process. Thank you for your interest in participating in this evaluation and good luck! #rockchalkjayhawk #goku 77 KB

Bid Protests Not Available