DEFENSE PERSONAL PROPERTY SYSTEM (DPS) TECHNICAL SUPPORT CENTER (DTSC) RFI

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Federal Contract Opportunity

Last Updated on 10 Jan 2025 at 2 PM

Solicitation

Scott air force base Illinois

Details

Solicitation ID TRANSCOM25D002

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Posted Date 10 Jan 2025 at 2 PM

Response Date 01 Aug 2025 at 4 AM (estimated)

NAICS Category

Product Service Code

Set Aside No Set-Aside Used

Contracting Office Ustranscom-aq

Agency Department Of Defense

Location Scott air force base Illinois United states 62225

Possible Bidders

Ricoh Corporation

Charlotte Norcross Caldwell Rockville Minneapolis Lombard West caldwell Tustin Atlanta Arlington Pasadena Irvine Stamford Hillside Coppell San diego Philadelphia Alexandria

Dell Marketing Limited Partnership

Round rock Austin

Sikorsky Aircraft Corporation

Rochester Shelton Jacksonville West haven Stratford Bridgeport Jupiter Fort worth

Miscellaneous Foreign Contractors

Frankfurt am main Isando Washington Arlington

Hudson Technologies Company

Pearl river

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Megan Gonzalez

[email protected]

Phone

Not Specified

Kailey C. Schuette

[email protected]

Phone

Not Specified

***Updated 2024/11/05***

Questions & Answers to RFI Posted

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USTRANSCOM plans to have a contract in place for technical and functional support, Tier 1 and/or Tier II helpdesk services for the Defense Personal Property System (DPS) applications, capability, and business functions. USTRANSCOM seeks a solution that includes DTSC Tier 1 call resolution, sustainment, and maintenance of the ticketing software (presently ServiceNow (SNOW)), DPS IT System support and DPS operational support. USTRANSCOM is seeking information about what solutions currently exist in the market and is interested in learning about what information industry may need to scope a logical roadmap to succeed.

Responses are due 1500 (CT) on 4 November 2024.

Submit your RFI response, including a request for a one-on-one marked on the information sheet, no later than the response due date identified in Section 1.3.
The first 20 RFI responses received including a valid request for a one-on-one will be allocated a 15-minute session with the requirements team. Priority for one-on-ones will be given to Small Business reponders.